Frequent Asked Questions
Do you need more info? You can also request a guided tour of our club or solve your doubts with one of our assistants. At Regency Club we will be very happy to help you.
FAQs
What is the Club schedule?
Sunday from 8:00 to 18:45 hrs.
Friday from 6:00 to 20:45 hrs.
Monday to Thursday from 6:00 to 21:45 hrs
What is the Daycare schedule?
Monday to Friday from 9:00 to 12:00 hours (1 to 3 years)
Monday to Thursday from 16:00 to 20:00 hours (2 to 8 years)
Thursdays from 10:00 to 14:00 hrs. (1 to 8 years)
Weekends and holidays from 10:00 to 15:00 hours (1 to 8 years)
Does the Daycare has an additional charge?
It has no additional cost. Members can access the Daycare within the established schedule.
Special daycare service is given to active users while events, this service has separate cost. For more information ask at reception.
From what age are my children able to be in the Daycare?
From 1 to 8 years old.
Monday to Friday from 9:00 to 12:00 hours (1 to 3 years)
Monday to Thursday from 16:00 to 20:00 hours (2 to 8 years). Saturday from 10:00 to 15:00 hours (1 to 8 years old). Sunday and holidays from 10:00 to 14:00 hours (1 to 8 years old)
Can my children go to the gym with an adult?
13 year olds can go to the gym in the company of an adult. From the age of 14 can go alone. Under no circumstances will be allowed to enter under 13, even if accompanied by an adult.
What is the schedule of semi-Olympic pool?
Semi-Olympic swimming schedule:
Monday to Thursday from 6:00 to 21:45 hrs / Friday from 6:00 to 13:45 hours
Saturday from 7:00 to 19:45 / Sunday from 8:00 to 15:45
For maintenance, the pool is closed on Fridays from 14:00 hours.
In the semi-Olympic pool it is necessary to use sandals, a cap and goggles.
What is the schedule of the outdoor pool?
Outdoor pool’s schedule:
Monday to Thursday from 11:00 to 20:00 hrs
Saturday from 11:00 to 19:30 hrs
Sunday and holidays from 11:00 to 18:30 hrs.
Outdoor pool’s schedule (WITH lifeguards):
Friday from 16:00 to 19:00 hrs
Saturday from 11:00 to 19:00 hrs
Sunday and holidays from 11:00 to 18:00 hrs
The outdoor pool is closed during the winter season.
Do you do some evaluation to see my swimming level?
To take classes, both children and adults are conducted an assessment to determine their appropriate level. Periodic assessments are conducted to change the level.
What is the swimming lessons schedule?
Adult group – Monday to Friday from 13:00 to 14:00 hours
Children group – Monday to Thursday from 14:00 to 19:00 hours
Baby group – Monday to Friday from 13:00 to 14:00 hrs.
For maintenance, the pool is closed on Fridays from 14:00 hours.
In the semi-Olympic pool it is necessary to use sandals, a cap and goggles.
Is there another class that takes place in the pool?
Yes, we have aquafitness on Mondays, Wednesdays and Fridays from 9:00 to 10:00 hours.
What is the minimum age to take gymnastics class?
Must be at least 4 years provided they follow instructions.
Are there male gymnastics?
No, we do not have men’s gymnastics apparatus.
Are there tennis clinics?
Yes, there are tennis clinics for children and adults.
For WOMEN Tuesdays and Thursdays from 7:00 to 8:30 am
For MEN, Monday to Thursday from 9:00 to 10:30
MIXED Saturday from 9:00 to 10:30.
Tennis 1 (children from 5 to 6 years old): Mondays and Wednesdays from 16:00 to 16:45 hours
Tennis 2 (children from 3 to 4 years old): Tuesdays and Thursdays from 16:00 to 16:45 hours
Beginners: Monday and Wednesday / Tuesday and Thursday from 16:00 to 16:45 hours
INTERMEDIATE AND ADVANCED: Monday to Thursday from 16:00 to 18:00
Do classes cost?
Classes are included in the monthly payment. Only private lessons in golf, tennis, swimming, fitness and gym have a separate cost. For more information ask at reception.
What tutoring is offered?
Expert staff and qualified tutors give particular class in golf, tennis, swimming and physical fitness in the gym with additional cost because they are handled by package, depending on the class and the instructor.
What sports have competitive level?
Among the sports offered at the Club, tennis, swimming and gymnastics have competitive teams.
Where can I get the schedule of the different classes offered?
In the reception of the Club you can ask for a copy of the class schedule and information about private classes.
Is the access to Spa, Beauty Salon and Restaurant for members only?
No, they also have access to general public.
Is the access to the Restaurant only for Members?
The Green Restaurant Limón gives breakfast and food service to members and is also open to the public. Our service schedule is from MONDAY to SUNDAY from 7:30 am to 5:30 pm.
Can I come to the bar with my friends and family who are not users?
If you are a member you are allowed to invite family or friends to enjoy this place of relaxation and fun on Thursday, Friday and Saturday from 7:00 pm to 1:00 a.m.
Can I make social, business or family events in the Club?
Yes. For our users we have staff that can guide you to organizing different family or social events in the gardens, at La Palapa, in the boardroom or in the Multipurpose Room, providing you with all the details and menus of any type of event. For more information call 218-9084.
Some friends are visiting this weekend, if I invite them to the Club, do they have to pay anything?
The cost of admission to the Club for guest users is $ 215.00 per person per day.
Which are the family guest passes?
When members of the Club make their semiannual maintenance payment, 2 family guest passes are given per family and if they make the payment of annual maintenance 5 guest passes are given per family. The family guest passes can be used to invite a whole family without having to cover the cost of admission to the facilities.
Can I make my monthly payments in the bank or only in the Club?
Direct Payments can be made at reception with check or cash. You can also pay by bank deposit or wire transfer.
Is there wireless access in the Club?
Yes. We have wireless access in the lobby, Restaurant and La Palapa.